As a Library Technical Assistant, I provide a wide range of support services to students, faculty, and staff, ensuring smooth daily operations at the circulation desk and throughout the library. My work emphasizes accessibility, digital literacy, and community engagement.
Study Room Reservations: Assisting students in reserving quiet, suitable spaces for group or individual study.
Equipment Checkout: Managing the circulation of materials and technology resources, including whiteboard markers, Dell conference PC styluses, mice, keyboards, in-house laptops, and more.
Faculty Support: Supporting faculty with printing, study room reservations, and other academic needs.
Troubleshooting technical issues and guiding users through printing processes.
Navigating email and managing files
Using USB drives and transferring documents
Supporting Office software (Word, Excel) and PDF tools
Scanning and organizing digital copies
Assisting with platforms like Blackboard and Moodle, helping users access course materials, upload assignments, and navigate online resources.
Guiding students in using academic databases for research and coursework.
Learning Center Referrals: Directing students to tutoring services, study groups, and academic workshops for additional support.
Creating flyers, handouts, and promotional materials
Coordinating events via the student activities portal
Promoting library services and educational opportunities
Designing themed displays to highlight collections and support campus initiatives
Regularly updating displays to maintain relevance and engagement
Providing logistical support, managing attendance, and collaborating with faculty and student organizations
Submitting and managing service requests for IT and facilities issues
Addressing vending machine concerns and ensuring prompt resolution of facility-related problems
Training & Supervision: Ensuring work-study students are well-trained in library operations and policies
Mentorship: Providing guidance, answering questions, and fostering a supportive work environment
Leadership: Overseeing student workers in the absence of librarians to maintain productivity and service quality
Through these responsibilities, I help ensure the library operates efficiently and remains a vital academic resource for the campus community.